Return Policy for Online Orders
Certain items can be returned within 2 weeks of the date that your order was received. The restrictions on which items are as follows.
Items that CANNOT be returned:
- Any edible products. This includes any coloring/flavoring products, powders and dusts.
- Any used or opened products. This includes opening the outer bag that we package some of our products in.
- Boxes and plastic carriers
- Cake boards and drums
Anything that does not fall under the categories above, and has UNopened packaging can be returned within 2 weeks. Shipping is not refundable unless we shipped an incorrect item to you. If you have a question on whether something is returnable or unclear about the policy in any way, please contact us before you place your order and we can answer any questions for you.